9465 Concord Church Rd.
Lewisville, NC 27023
Downloadable Resume In PDF Format
I am a motivated professional with Customer Service proficiency and extensive Project Management experience in the Construction, Restoration and Home Improvement industries. Superior sales ability and communication skills are an added value that allow me to provide the highest level of customer service.
Overview of Work Experience Please click PDF above for full Resume
Throughout the course of my career, I have honed my product knowledge and sales abilities. I am an astute problem-solver capable of prioritizing and managing complex projects with proficiency. I exercise communication, motivation, and lead generation in contribution to team efforts and organizational improvements. I am open-minded and focused on any new developments in my field that will improve my knowledge and efficiency. I have proven to be effective and motivational, with proficiency in innovation and collaborative work. I enjoy brainstorming and coordinating efforts to achieve a common goal.
In today's world with all of the information that is available at the push of a button, most people are doing their research before even calling a product provider or service company, therefore it requires knowledge in your field, extreme confidence and having an "A" Game to be a "One Call Closer" these days!
General and Project Management
As a construction general manager I have to wear many hats. Job duties include calculating cost estimates, budgets and schedules; selecting appropriate construction methods for the job and budget; explaining contracts and technical information to employees; supervising construction personnel and activities onsite; developing work-arounds for delays and other problems; and hiring and training workers and subcontractors, as well as making sure the project meets all building and safety codes.
As a project manager, the same duties are required but are more focused on individually assigned projects as opposed to being responsible for the entire company's operations. I can and have excelled at either or both.
Real Estate Sales & Finance
As a Real Estate Broker, I managed my own sales as well as managed an office with 8 other agents as Broker-In-Charge. We assisted with financing for our clients by prequalifying them by looking at their credit scores, financial information and determining what their budget for a home purchase would allow. We shopped the best deals for them through various lenders basically acting as mortgage consultant before we ever sent them out shopping for homes. We carried them from first showing to the closing table including pre & post walk thru of the home. We specialized in 1st Time Buyers although we handled listings as well. With excellent customer service and basically holding hands through the entire process, we were able to achieve a very high satisfaction and success rating with our clients. I have also handled multiple deals as private investor as well.
I have extensive experience working with clientele on all levels both residential and commercial. I can successfully manage performing job scope and assessments, estimating and negotiating contracts, field work including subcontract labor and materials acquisition. Satisfactorily complete projects from conception to completion on time and on budget. I am highly resourceful in troubleshooting, problem solving and making quick work of resolutions.
Outstanding customer service
Excellent communication skills
Building strong relationships
Finance & Accounting
Strong sales ability
Pursuasive & Persistent
Education & Certifications
Military/U.S. Navy Operations Specialist
Forsyth Community College/Business Management
Certification for HUD Inspections
Triad Real Estate School/Obtained N.C. Real Estate Broker License (Inactive)
Member Indoor Air Quality Association (IAQA)
Member International Association of Certified Home Inspectors – (InterNACHI)
Environmental Resource Training Institute (ERTI) Obtained following certifications:
Certification Mold Inspector-CMI / Certification Mold Removal-CMR
Certification Commercial Mold Inspections-CCMI / Certification Indoor Air Quality-IAQ2
Certification Thermal Imaging - IR/Moisture Detection
Certification Odor Control - IICRC